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When Good Things Happen to
Good People
By Don Brunette, Chief Operating Officer
During the week of 3/27-3/30/07
Friendship, Inc. earned our first 4-year accreditation ever! Department
celebrations are now being planned throughout the organization
as we celebrate our successes. The Friendship Management Team
wishes to express our deepest appreciation and thanks to all staff
because achievements of this magnitude are not reached through
the efforts of a few but rather from a focused, comprehensive
effort from everyone.
The 4-year accreditation offered
by CQL, The Council on Quality and Leadership, has only recently
been added as an option for organizations but this doesn't diminish
the significance of the achievement. In fact, because the process
has changed so dramatically, many organizations have had significant
difficulty with the process. The new process definitely raises
the bar on expectations surrounding health, safety and welfare
of people served. Friendship, Inc. met all of these expectations
at 100% compliance, allowing us to begin our 4-year agreement
immediately, a rare accomplishment with the new process!
Comments from CQL staff indicate
they have rarely seen such a high level of respect demonstrated
by staff throughout all areas of the organization. Other areas
of achievement recognized by CQL related to our focus on Positive
Behavior Supports, closing group homes, the development of the
MSLA town homes, closing the sheltered workshop, and the focus
upon community-based employment and our success in supporting
self-employment just to name a few. CQL praised our tireless efforts
to impact the quality of life for the people we serve. Congratulations
Friendship!
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