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Supporting People with
Developmental Disabilities

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You may contact any of the people listed below who will respond to you
directly or refer you to the appropriate person. All have voice mail so you may
phone 24 hours a day. Our aim is to help people with special needs find
the assistance they need. If the service you desire is unavailable from us,
we may be able to refer you to others who can provide it.


JEFF PEDERSON
PRESIDENT/CHIEF EXECUTIVE OFFICER
FARGO, GRAFTON, PARK RIVER, CAVALIER
(701) 235-8217 FAX (701) 235-7538

E-mail me

I have been President and CEO of Friendship, Inc. since 1993. I graduated with honors from Valley City State University with a Bachelor of Science degree in Business Administration. Prior to joining Friendship, Inc. I was employed at the State Developmental Center in Grafton as Director of Administration.

My main focus as President/CEO of Friendship is to provide the highest quality services to the people we support. Friendship, Inc. recently received a four-year accreditation from The Council on Quality and Leadership in Supports for People with Disabilities. A four-year accreditation carries with it the acknowledgment of accreditation with distinction in the area of quality service to people
with developmental disabilities. My emphasis on participatory managers and servant leadership has transitioned the organization into living out its Core Values of Reverence, Integrity, Compassion and Excellence.

I currently serve on the North Dakota Association of Community Facilities’ Board of Directors, North Dakota’s Long Term Cares Assisted Living Committee, and numerous other local Boards and Committees.

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Don Brunette
DON BRUNETTE
CHIEF OPERATING OFFICER
FARGO, GRAFTON, PARK RIVER, CAVALIER
(701) 235-8217 FAX (701) 235-7538
E-mail me

I have been employed at Friendship, Inc. since 1987. I am currently the Chief Operating Officer
overseeing the licensing, accreditation and all programmatic operations in Fargo, Grafton and Park
River. I began my career job coaching part time and providing direct service in one of the Fargo
group homes. I was then the Director of Supported Employment for eight years. I have devoted the
majority of my career at Friendship, Inc. developing community-based employment opportunities for
people with disabilities.

Throughout my career I have pursued volunteer opportunities to serve on boards and committees which
have provided valuable educational and networking opportunities on local, regional and national levels.
I have served as past Chair of the Fargo Mayor’s Committee on the Employment Of People With
Disabilities, President of the North Dakota Association For Persons In Supported Employment, and
most recently as Delegate for the National Association For Persons In Supported Employment for the
states of Minnesota, Colorado, New Mexico and North Dakota.

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Dave Keeler
DAVE KEELER
CHIEF FINANCIAL OFFICER
FARGO, GRAFTON, PARK RIVER, CAVALIER
(701) 235-8217 FAX (701) 235-7538
E-mail me

As Chief Financial Officer of Friendship, Inc., I am responsible for oversight of financial functions.
I hold a bachelor’s degree in accounting from the University of South Dakota and I am a Certified Public
Accountant. Prior to joining Friendship, Inc. in 1987, I worked for the Provider Audit Unit of the North
Dakota Department of Human Services.

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Judy Crews
JUDY CREWS
DIRECTOR OF HUMAN RESOURCES
CORPORATE RESPONSIBILITY OFFICER

FARGO, GRAFTON, PARK RIVER, CAVALIER
(701) 235-8217 FAX (701) 235-7538
E-mail me

I am the Director of Human Resources for Friendship, Inc. I have been with the company since
1984. Prior to joining Friendship, I was employed by the telephone company for 13 years. I attended
Fergus Falls Community College and Billings Business College in Billings, MT. My first job with Friendship
was as a part-time typist. I have held a number of positions within the company.

My hobbies include reading, scrapbooking, being at the lake (or the ocean), and just relaxing. I have a
wonderful family, great co-workers and lots of neat friends. I am blessed!!

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Helaine Arnold
HELAINE ARNOLD
MISSION LEADER
COORDINATOR OF PASTORAL SERVICES
(701) 235-8217 FAX (701) 235-7538
E-mail me

Helaine Arnold came to Friendship, Inc. in July of 1986 becoming the Coordinator of Spiritual Services. Over the course of her years at Friendship, Inc., Helaine has provided a Bible Study for people with intellectual developmental disabilities, advocated for greater physical and attitudinal accessibility in our churces and facilitated the inclusion of people with developmental disabilities in the congregation of their choice. Helaine assists staff in understanding how the spiritual dimension of our lives affects all of us, including people with intellectual developmental disabilities. In the course of her ministry at Friendship, a spirituality assessment has been developed for the people we serve and is used at each IPP. Helaine also offers classes to assist staff and the people we serve to grow in the understanding of death and the grief process. Helaine also assists staff in ministering to each person served when they encounter grief through the loss of a loved one or friend. Helaine meets every new person hired at Friendship, Inc. introducing them to Friendship, Inc.'s history, mission, corporate culture and core values.

Prior to coming to Friendship, Inc., Helaine was in elementary education for almost twenty years being both a teacher and a principal in parochial schools throughout North Dakota and for three years in Minnesota.

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Renae Howe
RENAE HOWE
ADMINISTRATOR/QMRP
FARGO
(701) 235-8217 FAX (701) 235-7538
E-mail me

I have enjoyed my service with Friendship, Inc. since 1985. I have held various positions within the
residential programs prior to my current position as Administrator/QMRP. I graduated from North
Dakota State University in 1984 with a BS degree in Home Economics Education.

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JON OPGRAND
ADMINISTRATOR/QMRP
FARGO
(701) 235-8217 FAX (701) 235-7538

I first started working for Friendship, Inc. in 1995. Prior to Friendship I graduated from Jamestown College with a BA in psychology and worked at the Anne Carlsen Center for Children. I truly enjoy my work here at Friendship, Inc. through its Corporate Culture and positive working environment.

When not at work I enjoy camping, hiking, snow shoeing, cross-country skiing, spending time with my wife and son and working on old cars.

E-mail me

 

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Kathy Grzadzielewski
KATHY GRZADZIELEWSKI
ADMINISTRATOR/QMRP
GRAFTON, PARK RIVER
(701) 352-0060 FAX (701) 352-0371
E-mail me

I joined Friendship, Inc. in July of 2002. I have a Masters of Education degree with certifications in
Elementary/Early Childhood/Special Education and Visual Impairments. I was previously a QMRP for
the Developmental Center in Grafton for four years and was an Early Interventionist for Northeast
Human Services Center for seven years. As Administrator I oversee Park River group homes.

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CARRIE BALSTER
DIRECTOR OF FAMILY and COMMUNITY LIVING
FARGO
(701) 235-8217 FAX (701) 235-7538
E-mail me

I am responsible for the operation of the Individualized Supported Living Arrangement (ISLA) and
Family Support Services (FSS)
. I have held this position with Friendship since 1989. I have an extensive
background in the field of education, holding a double major in both Special Education and Elementary
Education. Prior to my employment at Friendship, Inc. I taught three years in a Special Education and
Gifted classroom. I am a strong advocate for people with disabilities and believe in empowering people
to live their life to the fullest.

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Mona Sticha
MONA STICHA
DIRECTOR OF FAMILY and COMMUNITY LIVING
GRAFTON
(701) 352-0060 FAX (701) 352-0371
E-mail me

I grew up on a small grain/cattle farm in eastern North Dakota. Upon graduating from high school,
I attended Aaker’s Business College in Grand Forks, ND. I worked for a local insurance company for
2 years. My husband and I then co-owned and operated a business for 6 years. In June of 1986 I
began employment with Friendship Inc. as a part time employee working direct care. I worked in
various positions within our organization and became the Director of Family and Community Living on
December 26, 1999, which includes FSS, ISLA, & MSLA. In my leisure time I enjoy gardening,
camping, horseback riding, hunting and spending time with my family.

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KARLA ZIMMERMAN
LEAD INTERNAL CASE MANAGER
FARGO and GRAFTON
(701) 235-8217 FAX (701) 235-7538
E-mail me

I started employment with Friendship, Inc. in 1999 as a Program Coordinator working with
people with developmental disabilities in their homes. I then became an Internal Case Manager
utilizing my Bachelor of Social Work degree and my license in Social Work. I provide Internal Case
Management support to the people we serve. Starting April 2003 I became the HIPAA Privacy
Official for Villa Nazareth.

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DORI LESLIE
DIRECTOR OF VOCATIONAL SERVICES & QUALITY ASSURANCE
FARGO and GRAFTON
(701) 235-8217 FAX (701) 235-7538
E-mail me

I have been employed at Friendship, Inc. since 1997. I am currently the Director of Vocational Services,
overseeing the day-to-day operations of the Fargo and Grafton vocational programs. I started my
employment with Friendship, Inc. in the role of Program Supervisor for vocational services. Within two
years, I was promoted to Program Manager of one of Friendship's group homes, 2424. I was there for
almost four years and am now the Director of Vocational Services. I graduated with an Associate of Arts
degree from North Dakota State College of Science and with a Bachelor of Arts degree in Physical
Education with an emphasis of special education from Bemidji State University. I also obtained my
coaching license and completed the first three courses in becoming an American Sign Language
interpreter. I started in the field of developmental disabilities in 1991 working first for Red River
Human Services in Wahpeton and then for Rem-North Star in Bemidji.

The focus our vocational program is to help people with disabilities find employment in the community.
We strive to individualize jobs for every person and help them overcome the barriers that we face
every day. Some of the businesses that people in our program currently work for are the Red Lobster,
Hardees, Olive Garden, Riverview Place, Dollar Sense, Subway, Nativity Church, First United Bank and
Minn-Kota Recycling. While people are working on getting a job in the community, we also work on
in-house contracts for other businesses. We make greeting cards, personalized note pads, and do sorting,
stapling, collating of papers from other agencies and curb side recycling in the Grafton area.

If you wish to hear more about our vocational services or want to place an order, click here.

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BRENDA MAJERUS
DIRECTOR OF SUPPORTED EMPLOYMENT
FARGO, GRAFTON and CAVALIER
(701) 235-8217 FAX (701) 235-7538

E-mail me

I have been employed at Friendship, Inc. since 2000. I started as an Employment Specialist and currently am the Director of Supported Employment in Fargo and Grafton.

I started my career in 1986 at Clay County Diversified Services in Moorhead, MN as a Program Aide and also worked as a Job Coach. Later, I became a Job Developer for Connections in Moorhead, MN. I have lived my entire life in the Fargo-Moorhead area and have been in the human service filed for over 21 years. I am a strong advocate for people with disabilities. In 1998, I received the MNDACA Distinguished Service Award. I am also a member of the Fargo Mayor's Committee on the Employment of People with Disabilities. In 2003, I was nominated as an honoree for YWCA Woman of the Year and received the APSE Best of the Best Outstanding Professional of the Year Award in May 2007.

The focus of our Supported Employment Program at Friendship, Inc. is to assist people with disabilities to gain successful employment in community-based jobs of their choice. We currently work with over forty businesses in the Fargo, Cavalier, and Grafton area that give back to their communities by hiring people with disabilities. We have individuals that own and operate thier own business. We provide the tools necessary to make employment successful for the people we serve and the employers who employ them.

If you wish to hear more about our Supported Employment/Extended Services click here.

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STEPHANIE ANDVIK
DEVELOPMENT DIRECTOR
FARGO, GRAFTON, PARK RIVER, CAVALIER
(701) 235-8217 FAX (701) 235-7538

E-mail me

I graduated from Minnesota State University of Moorhead with a Bachelor of Science degree in Health Services Administration. I have been working with individuals with developmental disabilities since 2002 in various settings.

As the Development Director I create awareness of Friendship Inc.'s needs through coordinating fundraising events and campaigns, completing grant applications, and participating in community activities. Friendship Inc. has a number of great opportunities to support our mission of providing creative and innovative supports to people we serve, which are not reimbursable from state and federal funds. Donations made to Friendship, Inc. provide the individuals we serve with entrepreneurial opportunities, rent subsidies, accessible supports, adaptive equipment, i.e. hearing aids, braces, etc. and much more!

My hobbies include, volleyball, kayaking, skiing and also enjoying the company of great family and friends. I believe Friendship's mission and core values are key to making our organization unique and I am proud to be a part of it.



If you wish to learn more about our 10,000 Friends program click here.

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ERIN KNUTSON
ADMINISTRATOR/QMRP
FARGO
(701) 235-8217 FAX (701) 235-7538

E-mail me

While attending North Dakota State University in 2001, Erin Knutson started working at Friendship, Inc. as a direct care staff in a residential setting. Within a year of employment she was promoted to a supervisor position. Her strong organizational skills and compassionate heart stood out and brought her to the position of group home manager. She played a pivotal role in the closure of one of Friendship's group homes before moving into her current position of Administrator/QMRP for MSLA. In October 2006, Erin was presented with the Professional of the Year award from the Arc of Cass County. With tears in her eyes, she accepted the award from a person she supports that she had bonded with from the start of her employment at Friendship.

 

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JENNIFER JENKINS
ADMINISTRATOR/QMRP
GRAFTON, PARK RIVER, CAVALIER
(701) 352-0060 FAX (701) 352-0371

E-mail me
 
Hi! I am Jennifer Jenkins and I started with Friendship in September of 2007. I am glad to be a part of such a wonderful team of people. I am the QMRP/Administrator for 412 in Grafton and I support a caseload of people living in their family homes. I graduated in 1996 from the University of North Dakota with a Bachelor of Science degree in Psychology. I have worked in the human service field for 19 years . . . time really goes by!! I have had the opportunity to work in many areas: supporting people with intellectual disabilities, supporting people with a serious mental illness, chemical addictions as well as eating disorders and gambling addictions. My most recent position was working for Homeland Security-FEMA assisting applicants with various housing needs.

I very much enjoy working with people, and being encouraged by the progress that is made each day! There is truly no greater field to work in than human service.

 

JENNY JOHNSON
JOB DEVELOPER
GRAFTON, PARK RIVER, CAVALIER
(701) 352-0060 FAX (701) 352-0371

E-mail me

After graduating from high school, I attended college at North Dakota State University in Fargo. I was married in 1989 and that same year I started working with people with disabilities. My employment with Friendship started on May 30, 1990 as a direct care staff. My husband and I had our first daughter in December of 1991 and twin daughters in December of 1994. During my employment at Friendship, I have worked in several positions and now I am a Job Developer in the Grafton, Park River area.

As a Job Developer, my main focus is to help people find community based employment. Developing links into the community has a significant impact on quality of life. Through social networking, natural extensions, customized employment and focusing on people's talents and dreams, I can help them obtain meaningful employment; thus, improving the quality of their lives. We currently have about 40 community based jobs where the people we serve are directly hired, 9 self employed people and several who volunteer for a variety of community based activities. With the right supports, people can be successful in obtaining their goals and dreams.

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LILLIAN MULDER
JOB DEVELOPER
FARGO
(701) 235-8217 FAX (701) 235-7538

E-mail me

I became the Job Developer, for Fargo Day Supports in April 2006. Previously I had been working at Friendship in the Adult Day program. I have over 10 years of experience with Friendship and look forward to each new year. It is both my personal and professional belief that all people should have equal opportunities in all aspects of their lives.

As Job Developer my goal is to achieve community employment for the people served at Friendship, Inc. Through social networking, natural extensions, customized employment and focusing on people's talents and dreams, we can help them obtain meaningful employment; thus, improving the quality of their lives. With the right supports, everyone can be successful in obtaining their goals and dreams.


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STACEY HERMAN
ADMINISTRATOR
GRAFTON
(701) 352-0060 FAX (701) 352-0371

E-mail me

Hi! My name is Stacey Herman. I am the Administrator of the Family and Community Living Program in Grafton, ND. I have been with Friendship since August of 1998, when I began working as a Coordinator in FCL. My current position as the Administrator of FCL is to support the people served in the QMRP role. We work together as a team to support people to live successfully in their own homes and apartments. The FCL department serves people in ISLA (Independent Supported Living Arrangement), MSLA (Minimally Supported Living Arrangement), and FSS (Family Support Services).
I am originally from Watertown, SD, where I was born and raised. After graduating from high school, I attended college at the University of North Dakota in Grand Forks. Go Fighting Sioux! I graduated with a Bachelor of Science degree in Psychology. My first position in the Developmental Disability field was in May of 1992, when I worked as a direct care staff in ISLA for REM, ND in Grand Forks. Throughout the years, I became a Qualified Trainer with Minot State University for the North Dakota module curriculum. I was the Staff Trainer for Development Homes, Inc. for several years in Grand Forks before I moved to Grafton. Friendship is now where I call home, and I very much enjoy the people I work with and support every day.
Throughout my education and experience, my greatest teacher has been my son. I was blessed in September of 2006 with a bright-eyed baby boy named, Joey. Life has been an exciting journey ever since! We recently purchased a home in Grafton, where he is definitely the boss!
I am very lucky to have an awesome family, great friends, and a wonderful career. Friendship is a great place to work, as you see the difference you are making in someone's life every day and you feel the difference they are making in yours!
 

 

 
 

Friendship, Inc's Organizational Chart

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Main Offices Located at:

801 Page Drive
Fargo, ND 58103

554 W. 12th St.
Grafton, ND 58237